Frequently Asked Questions
Orders ship within 1-2 business days. Standard delivery takes 5-7 business days within the U.S. Need it sooner? Upgrade to express or overnight during checkout.
Every Gamzely piece is handmade in our Columbus, Ohio studio. Gamze handcrafts each bag using premium cotton yarn and sustainable, small-batch practices.
Returns are accepted within 30 days of delivery for unused items in original condition. Start a return from your account dashboard or contact us at support@gamzely.com.
Yes! Email support@gamzely.com with your ideas and we will confirm availability, pricing, and timeline.
Sign in and visit My Orders to see live order, shipping, and return status. You will also receive email updates at every step.
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Gamzely
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